Marketing Goals and ObjectivesFollowing are the most important marketing goals and objectives:
Sales
Objectives
·
Compare your prospects for future sales with either past
performance, or a general industry performance report. By analyzing the
industry average as well as your own performance you will demonstrate to the
reader that you can look "beyond your borders" to the competition to
give yourself an idea of how well you are performing, or what general
difficulties the whole industry may be facing.
·
Identify industry wide problems and create strategies to
challenge them. This will also demonstrate that you have the necessary
foresight to allow you to recognize problems in the future.
·
Set "benchmarks" for your sales objectives by
using quarterly reports as a way of evaluating the success of your overall
marketing approach. Indicate how much "market share" you intend to
collect over the next 5 years, to show that you expect to advance your position
against your competitors using your "individual" approach.
Profit
Objectives
·
Include your predictions for after tax profit for each of
the next five years. Relate this profit assumption based on the contents of
your operating budget's costs figures found in your Business Plan.
·
Indicate how you will reinvest your profit margin in
specific areas of the Marketing Plans future activities, as well as countering
operating and start up costs you already have. Don't neglect the future of the
Marketing Plan because you have to defer the costs you already have. A sound
Marketing Plan should do more than "pay for itself" and its
activities.
Pricing
Objectives
·
Focus on the weaknesses of your competitors by offering
better quality at a competitive price. Remember what your own attitudes are
towards products you consume on a day to day basis. Remember how you react to
high prices for poor or marginal quality or service.
·
Justifying your prices for your product or service while
thinking like a customer will give you an advantage. Survey a sampling of your
potential customer group and ask them directly how they feel about competitors
products, services, industry prices and any areas for improvement.
Product
Objectives
·
Much like what you would be doing for your prices, focus on
the wants, needs and perceptions of your consumers and the general public.
Identify any problems for your industry/product.
·
Show how you will attract more customers while keeping the
ones you have. Determine the determining factors of customer preference towards
a product, like price, or social considerations such as environmental impact,
product quality or convenience.
·
Indicate the goals you have for quality of service, level
of service (speed and accuracy), customer satisfaction, and your own
flexibility to support consumer demands and requests.
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