The goal of strategic planning is to develop and maintain a
fit between the organization objectives and resources in light of changing
market opportunities. The aim is to
shape or reshape the firm’s business and products to derive profits and growth.
Factors Influencing Marketing Strategy
The customer is at the heart of the marketing effort. In order to satisfy the customer needs,
marketers must work with TWO (2) sets of variables: the controllable
variables (the 4 P’s also called the marketing mix – these are under the
direct control of the marketer) and the uncontrollable variables (those
not under the direct control of the marketer).
To be effective and efficient, the marketer must develop strategies –
hence the strategic planning process.
Planning in business is a relatively new development. Firms go through five stages on their way to sophisticated
planning:
1) Unplanned
Stage: Newly formed firms have little planning time available. Management is engrossed in day-to-day
operations for survival and most of the time is spent looking for critical
resources
2) Budgeting
System Stage: Budgeting used to
improve control of cash flow. Incoming
sales for the coming year are estimated and related to costs and budgets are
prepared with less elaborate thought process.
3) Annual
Planning Stage: Top-down planning is instituted. This involves setting goals and plans by top
management for all lower levels.
Bottom-up planning involves the aggregation of each lower level plan
into plans submitted to higher management.
Management is based upon Theory Y assumptions – people like and would
take responsibility if given the chance.
Management looks at the firms as needing established goals from upper
management. Planning encourages
systematic thinking, leads to better coordination of effort, development of
performance standards for control, and causes the firm to focus on policies and
objectives. This results in better
preparedness and brings about a greater sense of purpose and participation.
4) Long-Range
Planning: The annual plan developed into a detailed version of the first
year plan.
5) Strategic
Planning: The firm reexamines which business it should grow, maintain,
harvest and terminate and which new businesses it should enter. Strategic Planning deals with the
adaptability of the firm to rapidly changing environment.
Market oriented strategic planning involves the development
of a fit between the firm’s objectives, skills, and resources in response to
market opportunities and threats. The
goal is to shape the firms market response so that customers are satisfied and
profit is realized. The Marketing Plan
is a central element of the planning process and is used to coordinate the
marketing effort.
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