Pheasant (1991) defines an
accident as “ an unplanned unforeseen or uncontrolled event – generally one
that has unhappy consequences”.
A dictionary
defines an accident as:
· An event without apparent cause
· An unexpected event
· An unintentional act
· A mishap.
Classification of Accidents: We can broadly classify the accidents in the following ways,
- Road accidents
- Accidents in the home
- Accidents at work
CAUSES OF ACCIDENTS
The basic causes of accidents at work place:
- Inadequate work standards: through a lack of
training and supervision.
- Inadequate equipment or maintenance of equipment
- Abuse or misuse of equipment, or failure to
check equipment.
- Lack of knowledge (for example in not being able
to use equipment correctly).
- Inadequate physical or mental capacity to do the
required job.
- Mental or physical stress
- Improper motivation
Deskilling
A source of error in the
relationship between operators and machines is the deskilling of the workers. There are two ironies here: the first is that many mistakes come from
the designer’s initial errors — systems are introduced which have not been
properly worked out and which are actually unable to do what is required of
them. Second designers still leave people to do the
difficult tasks, which cannot be automated so easily.
Equipment design:
An illustration of the problem of
equipment design occurred during World War 11(1939—45), and it came about
because the US air force had concentrated on training pilots to fly aircraft
rather than designing aircraft that could be flown by pilots. They discovered, however, that even very experienced pilots
were prone to make errors with the poorly designed control systems.
Riggio (1990) identified four types of error that can lead to accidents:
· Errors
of omission: failing to carry
out a task
· Errors
of commission: making an
incorrect action, for example, a health worker giving someone the wrong medicine
· Timing errors: working too
quickly, working too slowly
· Sequence errors: doing things in the wrong order
If we want to
reduce accidents, the obvious thing to do is to examine the errors that people
most commonly make, and then change the working practices so that the chance of
error is reduced. The problem with this is that most workers are reluctant to
report errors because of the consequences for them.Substance and alcohol abuse
The most commonly cited cause of accidents is alcohol or substance abuse. When chemicals impair our judgement we are more likely to underestimate the risks of a situation, and overestimate our ability to deal with it.
Lack of sleep
Research shows that (a) errors are more likely in sleep-deprived people and (b) sleep-deprived people need longer to complete tasks.
It is a robust finding from sleep research that sleep deprivation affects people so that they (a) make more errors, and (b) need longer to complete a task
Other factors that might affect accidents include recent stressful life events, and fear of mistakes.
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